In this article, you will learn which computer, browser and internet connection you need for the software.
Contents
Workstations
The software is a web-based cloud application. It runs in the browser, so nothing is installed on your computer. This applies to all workstations, for example at reception, in the office or in administration.
- Operating system: We recommend Windows 11. macOS works as well; the browser is what matters.
- Browser: Google Chrome, current version. The software is optimised for Chrome.
- Keep your operating system and browser up to date.
Computer for connecting hardware
If the software is to work with hardware, for example turnstiles, barriers, locker systems, card readers or vending machines, you need a computer that runs the Device Manager software. The Device Manager software is only available for Windows.
This computer needs:
- Windows 11
- a current .NET Framework
- the Device Manager software installed
- a wired network connection, not Wi-Fi
You can find the devices the software supports in the article Supported hardware.
Internet connection
Because the software runs in the cloud, you need a permanent internet connection. A fast connection helps, but you do not need a high-speed line. A stable connection with low latency matters more.
We advise against mobile internet access via LTE routers such as Gigacube. They are not stable enough.
Further links
Note: This article was created with the help of artificial intelligence and editorially reviewed.