In this article, you will learn: How to create a Buddy Check-in
- Overview
- Creating a Buddy Check-in
- Configuring Buddy Check-in Details
- Setting up Included Contingents
- How the “Bring a Friend” option works
- Check-in process for the member and the buddy
Fast lane
- Navigate to Settings / Services / Buddy check-in / Create Buddy Check-in.
- Configurate the details by filling out the creation form.
- Save the configuration.
- Add included contingents or ticket offers as needed.
Overview
Buddy check-ins allow your members to bring a friend to the gym. This feature is managed through the Magicline software, ensuring seamless entry for both the member and their buddy. The process involves setting up a buddy check-in service, defining the details, and configuring contingents or ticket offers.
Creating a Buddy Check-in
To create a buddy check-in, navigate to the Settings / Services / Buddy check-in. Click on the Create Buddy Check-in-button located in the top right corner.
Configuring Buddy Check-in Details
A creation form will be opened. Fill in the necessary details such as the description, number of friends allowed, check-in time frame, category, target group, tax rate, and whether it's for free usage. Once completed, click on Save.
Setting up Included Contingents
After saving, you will need to set up included contingents or ticket offers to make the service bookable. Click on the created Buddy check-in. Click on Add included contingent under the Included contingent for members section.
In the dialog box, configure the volume, usage per period, transfer of already utilized usages and to which conditions it shall apply. Once all details are filled in, click Create to finalize the contingent.
How the “Bring a Friend” option works
The Bring a Friend feature allows a member to bring a friend to the gym. The friend can check in using a special buddy card that is linked to the member’s account. The existing customer is assigned a regular member card. Additionally, a buddy card is added to their account in the member overview by adding a new access card.
The buddy card allows the friend to check in without being registered as a separate customer or prospect.
Check-in process for the member and the buddy
The member must check in first. After the member checks in, the buddy has a specified time frame to check in using the buddy card (the time frame was set in the first step during creating a buddy check-in service).
This ensures that the buddy's check-in is linked to the member's visit.