In this article, you will learn: This article provides an overview of SEPA chargeback codes (e.g. AC01, AC02) and their assignment to specific return reasons.
Content
SEPA Mapping Codes
There is an assignment of SEPA chargeback codes to five main reasons for chargebacks:
- Invalid bank information
- Invalid mandate
- Insufficient funds
- Objection
- Other
Details on the SEPA Chargeback Codes
Below you will find a table with the assignment of SEPA codes:
+----------------------+---------------------------------------------------------------------------+--------------------------------------+ | SEPA Chargeback Code | Description in English for Chargeback Code | Mapping | +----------------------+---------------------------------------------------------------------------+--------------------------------------+ | AC01 | Invalid IBAN | INVALID_BANK_INFORMATION | | AC04 | Account closed | INVALID_BANK_INFORMATION | | AC06 | Account blocked | OTHER | | AG01 | Payment type not allowed for account | INVALID_BANK_INFORMATION | | AG02 | Transaction code / file format invalid | OTHER | | AM01 | Amount is zero | OTHER | | AM02 | Amount is invalid | OTHER | | AM03 | Currency is invalid | OTHER | | AM04 | Return due to insufficient funds | INSUFFICIENT_COVERING | | AM05 | Duplicate submission | OTHER | | AM06 | Amount too low | OTHER | | AM07 | Amount blocked | OTHER | | AM09 | Amount incorrect | OTHER | | AM10 | Total of individual amounts unequal to control sum | OTHER | | BE01 | End customer ID does not match corresponding account number | OTHER | | BE04 | Incomplete address information | OTHER | | BE05 | Sender unknown | OTHER | +----------------------+---------------------------------------------------------------------------+--------------------------------------+