In this article you will learn 2 options to write a message to a member
Option 1: message from the Send member details
If you are in the member details of one of your members, you can select the menu item in the left submenu under Communication and then click on Messages . On the new message page you will see the Write e-mail, Write letter, Write SMS buttons in the toolbar at the top right. A new window will appear.
Option 2: message from the Send communication center
In Communication / Communication Center you will find the following on each subpage (e.g. Drafts) in the toolbar at the top right Buttons write e-mail, write letter, write SMS , which opens a window directly for you.
After the window has opened, you can directly select the member you want to send a message to. You enter a subject and write a message or use one of your email templates. When you're happy with your email, you can send it or save it as a draft.
Write a letter
First you can name the letter, select a template and assign a category to the letter.
The next step will bring up a full text editor where you can overwrite or customize the text from your templates. Here you also have the option to edit the formatting, change the design and add new placeholders. When you have finished editing, you can save the letter as a draft or jump straight to sending.
A print preview and an overview of the shipping costs appear for shipping. Here you can adjust the print settings for sending e-posts and see the final result of the cover letter in the area on the right. You should check this carefully again and especially check the address of the member. Do you like everything? Then you can end the dialog at the bottom right with Send with costs and send the letter directly via our convenient e-post interface. Alternatively, you also have the option of printing the letter yourself using the button on the left - either as a direct output or as stationery printing , in which we remove the header and Remove cover letter footer for you.
Despite all modern messengers, the SMS is the most important communication channel for a reliable connection to your members. Regardless of the device type, signal strength or spam filter, every SMS finds its way quickly and is often read by the recipient within a few seconds. With an average read rate of 98%, SMS messages offer the ideal solution for all information that is guaranteed to reach your members directly.
Our SMS service is based on a secure IT infrastructure "made in Germany" and guarantees secure delivery and high transmission speeds. Thanks to our partner's many years of experience, there is almost complete compatibility with all mobile phone providers - worldwide!
The service can be booked via the App Store, administration is carried out as usual via communication.