In this article, you will learn:
How fees are calculated, how security retentions are handled, and how chargebacks are processed.
Content:
Fee Calculation
Fees are calculated based on the processed direct debit volume (DDV). Example calculation:
100,000 € * 0.6% = 600 € fee
Security retention
To reduce the risk of chargebacks, we retain a security retention for an estimated 5–10 business days on the studio's vIBAN bank account. This amounts to between 3-6% of the DDV, depending on the studio's chargeback ratio. Unused amounts will be paid out.
Processing of Chargebacks
Incoming chargebacks that occur after the payout of the security retention or when the security retention is fully utilized will be covered by Finion and will always result in a reversal to the studio. Reversals are deducted from the next payout amount.
Example:
First Submission and Payment (01.01.)
Submission: 100,000 €
Deductions:
- 2,000 € (2% Security retention)
- 600 € (0.6% Fee)
- 114 € (VAT on the Fee)
Calculation:
100,000 € - 2,000 € - 600 € - 114 € = 97,286 €
Chargebacks and Security retention
Chargebacks (02.01. - 05.01.): 1,000 €
This 1,000 € is deducted from the security retention.
Payout Security retention: 1,000 € (after deduction of chargebacks)
Further Chargebacks (06.01. - 31.01.)
Further chargebacks: 500 €
Second Submission and Payment (01.02.)
Submission: 100,000 €
Deductions:
- 500 € (Chargebacks 06.01. - 31.01.)
- 2,000 € (2% Security retention)
- 600 € (0.6% Fee)
- 114 € (VAT on the Fee)
Calculation:
100,000 € - 500 € - 2,000 € - 600 € - 114 € = 96,786 €
Summary
First Payout: 97,286 €
Payout of remaining security retention (05.01.): 1,000 €
Second Payout: 96,786 €