Enter a debit note

In this article, you will learn how to enter debit notes.

• Entering a debit note in Magicline

• How do I do this?

Quick guide:

1. Finance > Debit Notes

2. Click on Enter debit note

3. Enter the customer reservation number

4. Enter a reason and validate

Entering a debit note in Magicline

Your bank may send you a file containing debit notes as a result of your direct debit run in Magicline. Without Magicline Payments you will have to enter these debit notes manually into the software. This action re-enters the debt into your customer's record in Magicline.

Importantly, with Magicline Payments this function is automated. 

How do I do this?

Copy the customer's booking number either from your bank's file or from Magicline.

You will find this number in the payment cycle and then the Members tab: 

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Then go to the Debit Memos sub-menu and enter the debit memo: 

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Copy the booking number into the field provided:

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Magicline will find the customer and the debt concerned. Click Next. Enter the reason for the failure and click Save. The debt is now open again in your customer's record.

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