Highlights
Further innovations
- Collection files in member account
- milon equipment available as exercises in the exercise database
- Automatic notification before the initial contract term expires
- Booking rules for credit notes
- Display of InBody measurements in the Magicline and in MySports
- Protect sensitive bank data in contract documents
Partner Integrations
Minor adjustments
Open API adjustments
Highlights
Personalized contract offers
With the new personalized contract offers, you close a crucial gap in prospect management:
With just a few clicks, you can send individual, time-limited offers with attractive discounts by email or text message.
This allows you to reach potential customers anywhere, without time or location restrictions. Recipients receive a personal, mobile-optimized offer page that makes closing the deal child's play. This is ideal for attracting prospects after a consultation or trial training session and making the transition from prospect to member seamless and efficient.
Send dunning communication in parallel
Communication is the key to successful dunning. For this reason, we have created the option of sending reminders via several channels at the same time.
The new option to send dunning notices in parallel is ideal if you want to multiply the reach of your dunning communication.
If more than one communication is selected in the dunning rule, you can set the send mode so that messages are sent in parallel. In this mode, Magicline generates messages for all selected communication channels and sends them simultaneously.
Completed trial training Mail
Based on the attendance status "present", you can send an e-mail to your prospective customers who have completed their trial training.
Further innovations
Collection files in member account
You can now view the current status of the collection files for all collection partners in the member account.
milon equipment available as exercises in the exercise database
As part of the strategic partnership with milon/five, we will integrate milon's strength equipment into our global exercise database.
Studios can decide in the training configuration whether they want to include these exercises in their database or not.
Automatic notification before the initial contract term expires
With the new notification rule in Magicline, you can automatically inform your customers by email before their initial contract term ends. The time period is flexibly configurable so that you can choose the optimal time for your customer communication. The notification can be activated for selected tariffs and allows you to target your customers and make them special offers. The new rule complements the existing contract renewal notification and offers you even more options for customer contact.
Booking rules for credit notes
For credit memo postings, it is now possible to merge these into one account instead of separate accounts for each VAT rate. This allows you to streamline your chart of accounts and make it clearer. The postings are still split according to the VAT rate so that you retain transparency regarding the individual values.
Display of InBody measurements in the Magicline and in MySports
From now on, the results of InBody measurements will be displayed in the check-up area in Magicline and MySports when integration is activated. The Magicline widgets for body measurements are used for display.
Protect sensitive bank data in contract documents
With this new setting, sensitive bank data such as IBANs in contract documents and SEPA direct debit mandates are automatically masked. This reduces the risk of data breaches and protects the privacy of your customers. This setting is active by default for newly created studios and can be optionally activated for existing studios under Settings / Studio / Data protection.
Partner Integrations
- InBody
- Milon
- Fitness Nation
Minor adjustments
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Users can add a payment instrument when changing the payment method in the customer account
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New view for member filter lists
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Simplified transfer logic of rejected MemberCash claims to Finion FairPay
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Add custom posting rules for credit notes
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Make duplicate accounts with different VAT rates distinguishable
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Asynchronous process for creating contract documents
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Rights extension/differentiation: cancel contracts & additional modules, terminate contracts & cancel terminations
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Performance improvement of the member search
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Integration of new hardware: Honeywell Genesis 7680G
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Dashboard links on the MySports website
Open API adjustments
- Export of accounting data via the OPEN API
- Entry of "Additional participants" via OPEN API