Setting up a receipt printer

In this article you will learn: How to set up a receipt printer in Windows

• Connecting the receipt printer
• Install printer driver
• Make device settings for the receipt printer
• Store the printer in the Software and bind it to a cash register
• Fine-adjustments of the receipt printer

Quick guide setup receipt printer:

1. Connect the receipt printer:
2. 1. Power Cable
   2. USB cable from PC
   3. RJ12 cable from cash drawer
3. Windows Start / Settings / Devices / Printers & Scanners
4. Install the printer driver if the receipt printer is not listed there
5. Select receipt printer / Manage / Printer
6. Configure impulse on cash drawer
7. Create the printer in the Software under Settings / Cash registers / Receipt printer
8. Save receipt printer and link to cash register

Connect the receipt printer

Setting up your receipt printer and cash drawer is magically easy. Here you will learn how to connect a Star TSP 100 printer to your Windows computer and the Metapace K2 cash drawer. The process may differ on other devices or other operating systems, but many steps are the same.

First of all, please set up the device according to the attached instructions, assemble it and connect it to the PC. It is important that the printer is connected to the PC and powered for setup.

Make sure you have the latest drivers installed for the printer. An installation CD with the latest drivers is usually included (if you don't have a CD drive on your computer, you can find the latest drivers on the manufacturer's website: Star Global Support Site ).

Please follow the installation path of the driver until the printer has been successfully added to the system - i.e. you can select it as a "printer" on the computer.

If you want to connect the cash drawer directly, then please plug the plug of the cash drawer (RJ-12 plug, looks like a telephone cable) into the printer from the back.

Install printer driver

Now you have to install the latest drivers for the receipt printer. An installation CD is often included with the device or it can be downloaded from the manufacturer's website. The drivers are often installed automatically when the device is connected. However, to ensure that the latest drivers have been installed, it is recommended to install the drivers via CD or download.

Make the receipt-printer device settings

Once you have completed these steps, go to the printer settings in Windows.

1. Under Windows Start / Settings / Devices / Printers & Scanners .
2. Select the Star TSP 100.
3. The printer properties determine and the item in the bar at the top Select device settings .
4. To ensure that your printed image is not distorted, set the "friction" to the dimensions of the receipt roll (usually 72 mm x receipt).
5. Under peripheral device set cash drawer on, now the printer gives an open signal to the cash drawer connected via the RJ-12.
6. Under "Peripheral device 1" and "Peripheral device 2" you set "Document end" (this is used by the printer to know when exactly the drawer should be opened).
7. When you're done with that - great! It should now look like this:

Store the printer in the Software and link it to a cash register

Now we integrate the receipt printer into the Software till:

Under Settings / Cash registers please select the sub-item Receipt printer select. Enter the information here using the “Add printer” option (top right). For Name , it makes sense to specify the respective printer model.

With protocol it is the respective connection to the computer, in this example "USB".

Then press Save , the printer is now set up.

Now open the Sales and click "Open cash drawer", then select "Open".

The cash drawer should now open and an opening receipt will be printed at the same time - congratulations!

Fine-adjustments of the receipt printer

Is the receipt too long, too short or difficult to read?

We still have a few ideas what could be the cause. Every calculator is a little different - we love them all!

If the receipt is longer than required or the display is distorted, please change the printer in the Adjust print dialog for Windows to the following "parameters":

Then everything should work. Please repeat the opening process one more time to verify that it really works.

The drawer does not open even though everything is set correctly?

This is indeed possible and is usually because the drawer has been locked with a key and additionally secured - take a look!