In this article you will learn how to activate the 360°CHAT integration in the Marketplace.
Contents
Quick Guide
- Open Marketplace / 360°CHAT.
- Click Activate now.
- Fill in your company's details and accept the data privacy terms.
- Set the data exchange consent preferences for new and existing members.
- Complete the activation by clicking Activate.
About 360°CHAT
The power tool for gym operators: With 360°CHAT, club members are fully supported via WhatsApp. The smart chatbot system is a reliable digital employee available 24/7, 365 days a year to secure new contracts, reward loyal customers, motivate inactive members, generate recommendations, collect reviews, promote events, answer frequently asked questions automatically, and much more.
Benefits of the integration
- Check-ins with the club card trigger smart follow-up campaigns to send the right message at the right time to the most frequently used smartphone app.
- With pre-structured campaigns and a high open rate, lead generation, member retention, and customer service are personalized, automated, and optimized via WhatsApp.
Key features
- Marketing campaigns & recommendation generation via WhatsApp
- Automated support processes for club members
- Active reduction of cancellations
- Flexibly combinable chatbot modules
- Live chat
- GDPR compliant
Setting up the integration
Prerequisite: Your service package must support the setup of one or more partner integrations.
- Open Marketplace / 360°CHAT and select Activate now.
- The setup is carried out individually by the technical support of 360°CHAT.
Note: This article was created with the help of artificial intelligence and editorially reviewed.