The following table lists all possible reasons for rejecting a debt collection file. As a result of a rejection, the file is closed and the receivables are transferred back to the studio by the collection partner.
|
Short Rejection Reason Description |
Rejection Reason Description |
|---|---|
|
Pending Legal Dispute |
A legal dispute is already pending regarding the claim, in which Magicline Studio is not represented by the contract partner's joint attorneys |
|
Compensation Dependency |
The claim depends on a consideration and prevents the execution of the judicial dunning procedure (§ 688 para. 2 ZPO) |
|
Missing legal representative |
The claims in the file are directed against minors, unless another personally liable person (e.g. the parents) is known to Magicline Studio and can be claimed against |
|
International Collection Issues |
The claim concerns a debtor living abroad, unless the collection of the claim can be made from Germany |
|
Inheritance Identification Issue |
The claim is directed against an unknown heir who cannot be readily identified by inquiry at the probate court and civil status register |
|
Unenforceable Claim |
The claim is no longer enforceable (plea of limitation raised or discharge of residual debt granted) |
|
Low Claim Amount |
The (residual) principal claim does not exceed EUR 10 |
|
Notification Issues |
The statutory information and notification obligations, in particular from Section 13a RDG, cannot be fulfilled |
|
Fraudulent Identity |
The obligation was unlawfully entered into by an unknown third party on behalf of the alleged debtor (in particular, deception by a third party as to the identity of the debtor). Evidence within the meaning of this Agreement shall be deemed to have been provided if: (1) real data of third party users have been used to obtain services or (2) the invoice recipient has not become a contractual partner or (3) criminal charges have been filed by Magicline Studio |
|
Conflict of Interest |
There is a conflict of interest that cannot be resolved with the contractual partner or the lawyers to be commissioned by the contractual partner |
|
Studio Withdrawal |
There are other comprehensible reasons on the part of the Contractual Partner and/or Magicline Studio |
|
Unprocessed File |
If the file is withdrawn or cancelled from the collection stage within 14 days after handover without being processed by the Contractual Partner, the Contractual Partner shall be released from any obligation to pay remuneration. After 14 days, the file can be withdrawn only for one of the other reasons |
|
Hard negative debtor register |
There are already hard negatives in the debtor register and a court order would be unsuccessful. |
|
Postal address undeliverable |
No postal delivery can be made on the basis of the membership data provided, and an address search is also unsuccessful. |
|
Claim increase from old system |
Claim increase on file from old system (ES; ugly, ect.) |