In this article, you will learn how the paid trial training works, when the amount is charged, and whether vouchers can be used as compensation.
Topics in this article:
- When is the price for the trial training charged?
- Is the trial training only bookable via MySports?
- Can vouchers be used as compensation for the trial training?
Fast lane
- Go to Settings/Services/Trial Training/Price Configuration
- Set the price for the trial training
- The fee is recorded in the member account at the time of booking
- Booking and payment are only possible via MySports
- If you want to offer vouchers:
- Create a voucher under Settings/Vouchers/Member Vouchers
- Link it to the price configuration of the trial training
- After payment, you can send the voucher via email (using the communication rules and templates)
When is the price for the trial training charged?
The amount you set for the trial training is recorded and paid directly in the member account at the time of booking via MySports.
Please note: To process the payment, Finion Pay must be active for your studio. You can find more information here.
Is the trial training only bookable via MySports?
Yes, booking and payment for the trial training are only possible via MySports.
Can vouchers be used as compensation for the trial training?
Yes, you can compensate the cost of the trial training with a voucher. To do this, you need to:
- Create a voucher in the settings
- Link the voucher to the price configuration of the trial training
- After payment, send the voucher code via email to the customer – use the communication rules and templates in Magicline.