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How to configure discount vouchers to include multiple discounts at once

  • Updated

In this article, you will learn how to configure discount vouchers to include multiple discounts at once – for rates, modules, and flat fees. You'll learn how to combine different effective periods and types of discounts, and why this feature gives you maximum flexibility in designing your offers.

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Fast lane

How to set up a combined discount voucher:

  • Go to Settings / Vouchers
  • Create a new voucher configuration (type "Discount" or "Fee-split")
  • Select "individual" or "static" voucher codes
  • Add companies and campaigns (optional)
  • Define discounts separately for rates, modules, and flat fees
  • Set effective periods, bonus periods, and discount types
  • Save and generate codes

Benefits of combined discount vouchers

This feature allows you to assign different discounts for rates, modules, and flat fees within a single voucher configuration for the first time. This enables:

  • Maximum flexibility in designing your offers
  • Targeted discounts for different contract components
  • Combination of contribution split and percentage/fixed discounts
  • Individual durations per discount type

Example: You can configure one voucher to give a 10% discount on the rate, €5 discount on a module, and one month free as a bonus period.

Configure discounts for rates

In the configuration, you can:

  • Add one or more rates
  • For each rate, define:
    • Contract term
    • Payment frequency
    • Discount (percentage or fixed)
    • Effective period: unlimited, only for the initial term, or custom 
    • Bonus period and starter package discount

Example: Rate with €50/month → 50% fee split + 10% discount → member fee: €20, company share: €20

Configure discounts for modules

You can also define individual discounts for modules:

  • Select the module and payment frequency
  • Choose company share:
    • No share
    • Same share as main contract
    • Custom share (fixed or percentage)
  • Effective period and bonus time similar to rates

Note: For one-time payments, no effective or bonus periods can be selected – only a discount amount.

Configure discounts for flat fees

Flat fees can be configured similarly to modules:

  • Select the flat fee and payment frequency
  • Company share: none, same as main contract, or custom
  • Discount: fixed or percentage
  • Configurable effective period (except for one-time payments) and bonus time

Add bonus periods

You can grant new and existing members a contribution-free period when redeeming a voucher:

  • Start or end of contract as starting point
  • With or without contract extension
  • Duration (e.g. "3 months free")

Voucher durations and redemption conditions

Define individual durations for each discount type:

  • Offering period: when the configuration is active
  • Redemption period: when the code can be redeemed
  • Effective period: how long the discount applies after redemption (time- or fee-based)
  • Redemption eligibility: for new contracts, existing ones, or both

Example: A voucher can be valid for 3 months and discount exactly 3 monthly fees – regardless of whether payments are made weekly or monthly.

Combination with referral rewards

A checkbox in the conditions of a voucher controls whether the voucher can be redeemed together with a referral reward.

  • Enabled (default): The voucher can be redeemed even when the member enters a referral code at signup, or has already been recruited through the referral program with a reward attached.
  • Disabled: Redemption is blocked in exactly those two cases. The member sees the message "This voucher cannot be combined with a referral reward."

The setting is per voucher configuration. You can apply different combinability rules for different campaigns, for example a general discount that allows combination and a campaign-specific code that does not.

Path: Settings / Vouchers, then open the voucher, the Conditions card, Edit.

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