In this article you will learn which events can lead to a price change or an unexpected charge on your invoice.
Contents
Common triggers for price changes
The following events can result in a change to your invoice:
- Upgrade or downgrade: Moving to a higher or lower pricing tier
- Studio takeover: Contract transfer following a change of ownership
- Add-ons: Activation of new additional modules
- Setup fee: One-time costs when activating new services
- Announced price adjustments: General price revisions communicated in advance
If you cannot identify the reason for a price change, contact Support and provide your account number and the date the change took effect.