In this article you will learn: How to activate the 360°CHAT integration in Magicline
Quick Guide to Using the Feature:
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Appstore / 360°CHAT
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Click on Activate Now
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Fill in your company's details and accept the DSGVO Magicline
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Set preferences for data exchange consent for new and existing members
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Complete the activation by clicking Activate.
About 360°CHAT
The power tool for gym operators: With 360°CHAT, club members are fully supported via WhatsApp. The smart chatbot system is a reliable digital employee available 24/7, 365 days a year to secure new contracts, reward loyal customers, motivate inactive members, generate recommendations, collect reviews, promote events, answer frequently asked questions automatically, and much more.
Benefits of the Integration
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Check-ins with the Magicline club card trigger smart follow-up campaigns to send the right message at the right time to the most frequently used smartphone app.
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With pre-structured campaigns and an extremely high open rate of over 90%, lead generation, member retention, and customer service are personalized, automated, and optimized via WhatsApp.
Key Features
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Marketing campaigns & recommendation generation via WhatsApp
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Automated support processes for club members
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Active reduction of cancellations
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Flexibly combinable chatbot modules
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Live chat
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GDPR compliant
How to Set Up the Interface
Please ensure that your Magicline service package supports the setup of one or more partner integrations to activate this interface.
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Visit the App Store in Magicline and select 'Activate 360°CHAT'.
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The setup is carried out individually by the technical support of 360°CHAT.