In this article, you will learn:
Fast lane
- Navigate to MySports / Loyalty program / Overview.
- Review the points credited to long-term members.
- Understand the purpose and calculation methods.
Overview of customer loyalty program points
The customer loyalty program is designed to reward members for their loyalty and engagement over time. Points are credited to members based on their membership duration and activities.
Calculation of points for current and past contracts
Points are calculated from the beginning of the current contract as well as for any past contracts. This ensures that members who have been loyal over a long period are appropriately rewarded.
This also means that crediting a high number of points to long-term members when they join the loyalty program is intentional. This approach rewards loyal members for both their current and past memberships, acknowledging their continued support and engagement.