In this article you will learn which billing details you can update yourself, which fields require supporting documents, and by when changes must be submitted.
Contents
What can be changed?
You can update your billing address directly in the portal: My Magicline contract → Payment details → Billing information → ⋮ → Edit. Make your changes and confirm with Save changes. If this option is not available in your portal, please contact Support.
The following fields can only be changed with supporting documents:
- Legal entity name (company name)
- VAT ID
Required documents
For changes that require verification, the following documents are accepted:
- Commercial register extract or business registration
- VAT ID certificate (typically issued by the tax authority)
Cut-off deadline
For a change to take effect in the current month, it must be submitted at least 4 business days before the next direct debit run.
Does the change apply to past invoices?
All changes apply to future invoices only. Retroactive adjustments to already issued invoices are not possible.