In this article you will learn: how to determine the levels of your loyalty program.
Quick guide:
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Go to MySports / loyalty program in the Levels tab.
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Create Level
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Set premium
General
Levels are the levels within your loyalty program. To reach the next level, the member must earn a certain number of points. Reaching the next level is rewarded with a reward.
Where can I find the levels?
First go to MySports / loyalty program and select your loyalty program. Then go to the tab Levels.
The levels created are automatically ranked:
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The level with the lowest required score is automatically level 1.
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The level with the highest number of points is automatically the last level of your loyalty program.
Create level
To create a new level, click on the button Create level button in the upper right corner and use the modal to add a new level.
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Internal name: give the level a name.
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Add another public name - check this box if you want to use another level name for your members. Otherwise you can use a name both internally and externally.
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Description: your members can see this description, so you can use it to explain the program or motivate your members.
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Points needed for the level: set how hard it is for your members to complete this level and get the reward.
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Upload an image: add graphics to make the level more visually appealing. This graphic will be part of the teaser and level image in the MySports app and on the web.
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Color: choose a theme color for the level. The color you choose will be used for teasers, badges, and backgrounds for this level in the Mysports app and on the web.
Once saved, the level will be available in the Levels tab of your loyalty program.
Set reward
Now click the Add rewards button and select a reward from the list of preconfigured rewards. You can select different rewards for a level.
The selected rewards will be assigned to a member who reaches that level.